Privacy policy

HomePrivacy policy

Your privacy is very important to us and is therefore treated with the utmost respect.

Hotel Montanus attaches great importance to the protection of personal information that you entrust to us via the website. We therefore assure you that all personal information that you provide to us via our website will be treated confidentially. The collected data, which you provide to us when making your reservation, will only be used in the context of our services in order to be able to offer you the highest possible service.

Do not hesitate to contact us to consult or change any personal data we hold about you.

Hotel Montanus BV
New Gentweg 78
B – 8000 Bruges

VAT BE 0895 779 954

We may request personal information from various places on our website; when you book a room online, when you use the contact form, when purchasing a gift voucher, when subscribing to our newsletter and brochure, when subscribing to our special marketing programs and surveys,…


We may collect personal data that you have entrusted to us during your visit to our website, in order to be able to offer you the most personalized service before, during and after your stay. It concerns your:

• Name
• Mailing address
• E-mail address
• Country/area of ​​residence
• Phone number
• Fax number
• Company name and position
• Credit card information including cardholder name, credit card number, billing address and credit card expiration date

This information will be used to send you quotes, confirmations, assist us in the process of your requests, to keep you informed about promotions, new products, etc.


Hotel Montanus takes appropriate technical and organizational measures, in accordance with the applicable legal provisions, to protect your personal data against illegal or accidental destruction, accidental alteration or loss and unauthorized access or disclosure. To this end, we have taken technical measures (such as firewalls) and organizational measures (such as a username/password system, physical security, etc.).

When you submit credit card information when making the reservation, SSL (Secure Socket Layer) encryption technology is used to ensure a secure transaction.


This website is not configured to collect any information from your computer without your willful input. This means that unless you voluntarily and knowingly provide us with information, we will not be able to obtain your identity, email address or other information to identify you.


An IP address is a number that is automatically assigned to your computer when you surf the Internet. When you visit our website, our systems record this information to resolve any issues.


Our website uses technologies such as cookies (encrypted text files that are stored on the user's computer). These are necessary to guarantee you a perfect service during the online reservation process. Cookies do not store your personally identifiable information and do not allow us to contact you. In addition, they do not affect any data you store on your computer.


Our website does not sell products to minors. As a minor, you can only use our website under the supervision of an adult.


In the context of our services, we may nevertheless be obliged to use your personal data in specific cases: (1) when we believe in good faith that we are obliged to act in accordance with the law, (2) when we believe in good faith that it is necessary to protect our rights, our property, our website or its users.